Gluten-Free | Dairy-Free | Egg-Free | Nut-Free | Soy-Free

Shipping Policy & Storage Information

Contents of your package 


**IMPORTANT** DO NOT REFRIGERATE YOUR CUPCAKES. Refrigeration will dry them out.

Storing cupcakes: if enjoying within 24 hours of delivery, leave the cupcakes on the counter in their containers. If enjoying within 48 hours or more of delivery, place the cupcakes with their containers in the freezer. (Our baked goods will last at least 3-4 months in freezer). To thaw, remove cupcakes from containers and place on counter for 1-2 hours or defrost cupcakes in the microwave. For 1-4 cupcakes defrost for 1-3 minutes. For 5-12 cupcakes defrost for 3-5 minutes. 

Storing frosting: Place frosting in the refrigerator, but do not refrigerate cupcakes. To thaw frosting, leave on the counter for 45 minutes or place the frosting bag (tip end) into a bowl of warm water until softened. **DO NOT CUT THE TIP BEFORE PUTTING BAG INTO WATER**

THE KIND CAKE ships to physical addresses within the lower 48 United States on Mondays, Tuesdays, and Wednesdays. Nationwide shipping is available Fall-Spring.

We do not ship to PO boxes or APOs.

Each order size for shipping must be in increments of one dozen cupcakes. Minimum order is one dozen cupcakes, maximum order is 3 dozen cupcakes. One dozen cupcakes is $36 + tax (tax is applicable if shipping in Tennessee).

Shipping rates vary depending on ship out date and delivery method. 

Please be aware the ship date is not your arrival date. The ship date is the date your cupcakes are shipped from THE KIND CAKE.

Your arrival date depends on two things:

  1. The day you choose your cupcakes to be shipped (your ship date) and
  2. The delivery method you choose (i.e. Next Day Air, Two Day Air, Ground).

All orders must be placed by 12 Noon, CST for same-day shipping.                               

We cannot ship for arrival on Saturdays, Sundays or Mondays.

THE KIND CAKE ships all cupcakes Next Day Air, Two Day Air, and Ground via UPS. All options are dependent on your location in the U.S. There are a few shipping zones in the U.S. that have ground shipping options with an estimated transit time of 1-2 business days, however, these are not guaranteed arrival times. If you are given the option for ground shipping at checkout, we suggest you choose the guaranteed services (Next Day Air or Two Day Air). Use your discretion when selecting your delivery method. Please refer to the map below of transit times from Nashville to see the estimated time it will take for your order to arrive, should you choose ground shipping. THE KIND CAKE cannot guarantee arrival dates on ground shipping.

Due to the perishable nature of our product, we strongly recommend someone be present to receive the delivery.

Please be aware of any specific delivery policies at your shipping destination.

THE KIND CAKE cannot guarantee delivery if we are provided with an incorrect address or for shipping delays as a result of inclement weather.

THE KIND CAKE will provide you with a UPS tracking number via email once your order has shipped.


Check below for ground shipping transit time from Nashville, TN to your location. The Kind Cake only offers ground shipping to the zones closest to Nashville.